Return & Refund Policy

Thank you for shopping at Sweet Vintage. 

If you are not 100% satisfied with your purchase, we are here to help.

Your Legal rights: When you buy goods from a business, in law you have a number of rights as a consumer. These include the right to claim a refund, replacemen, repair and/or compensation where the goods are faulty or misdescribed. 

Our policy: In addition to your legal rights, we also allow you to return goods if you simply change your mind. Please return the unused goods to us with the original till receipt within 14 days and we will offer you an exchange or credit note. 

You have 28 days from the date of purchase to return your item. 

To be eligible for a return your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Sale items are excluded from our refund policy. Credit notes will be given in these circumstances.

Refunds

Once we receive your item we will inspect it and notify you that we have received your returned item. 

Please always get a proof of posting.

We will notify you of the status of your refund, credit note or exchange. 

Return Shipping

Shipping/postage costs are non refundable.

You are responsible for all return shipping costs.

Contact Us

We want you to be 100% satisfied.  Please do get in touch if you are not 100% satisfied with your purchase so we can effectively and efficiently deal with any issues as soon as possible.  We are always happy to help!